Our product PandaChat was recently honored with the prestigious SDC Award for Innovation of the Year in the field of artificial intelligence and machine learning. Additionally, we secured 2nd place in the category AI & Automation Project of the Year. We are especially proud of this achievement, as we stood out in a highly competitive international field in London, competing against well-known global companies such as HCLTech, Schneider Electric, Stack Overflow, Fortinet, Cisco, Dell Technologies, Seagate Technology, Rackspace Technology, Hornetsecurity, and more than 300 other prominent players.
PandaChat is an innovative business communication platform that combines artificial intelligence, automation, and intuitive design to enhance interactions between companies and their customers. It enables fast and efficient handling of inquiries across multiple channels (web chat, email, and voice), while reducing operational costs through automated processes such as intelligent chatbots.
Designed for companies seeking to improve customer experience, increase satisfaction, and optimize both internal and external communication, PandaChat focuses on flexibility, easy integration, and measurable results.
We have also received several additional awards:
– Gold Award for Innovation from the Chamber of Commerce and Industry of Central Slovenia (GZS)
– Silver National Innovation Award from GZS
– Special Recognition for Best Use of Generative AI at the GoDigital Conference
– Best Innovation Award at the DIGI-SI Challenge
– This year, we were also nominated as one of the finalists in the Best of the Best 2024 challenge by AmCham Slovenia.
Beyond PandaChat, we are increasingly recognized as a provider of custom AI solutions, collaborating closely with the Jožef Stefan Institute, where we co-develop new projects with their experts. Together, we also published a research paper titled PandaChat-RAG, which was awarded Best Paper at the Slovenian Artificial Intelligence Conference.